Payment in full must be made at the time of registration. The Ottawa School of Art accepts cash, cheque, VISA or MasterCard credit cards and INTERAC bank debit cards. Note: as of November 2023, OSA will be applying a 2.5% surcharge on all credit card payments. We encourage you to use debit, e-transfer or cash, as these methods remain without surcharge.
Registration may be done in person, online or by telephone (VISA or MasterCard only).
NOTE: There is a $25 (+ HST) administration charge on all NSF cheques.
We urge you to register early, at least two weeks prior to commencement of the course. Space will not be reserved without full payment. The Ottawa School of Art reserves the right to cancel any class due to insufficient enrollment or other unforeseen circumstances.
WITHDRAWAL, REFUND, TRANSFER AND CANCELLATION POLICY
If for any reason, you wish to withdraw from a course for which you have registered, you must file your request in writing to the Registrar with a copy of your receipt, with the following in mind:
- Prior to the start of classes (up to the starting date of the class) the student receives a refund of the course fees, less a $25 (+ HST) administrative charge.
- Prior to the start of the second class, the student receives a refund of one half of the course fee, less a $25 (+ HST) administrative charge.
- No refunds or credits will be provided once the second class has been delivered, whether attended or not; if a student has suffered an illness a credit toward future courses may, however, be negotiated at the discretion of the school when provided with a doctor’s note, less a $25 (+ HST) administrative charge, as well as a charge for each session from the starting date of the class to the student’s withdrawal date.
If for any reason you wish to transfer from a course for which you have registered to another course, and your request can be accommodated; a $25 (+ HST) fee will be charged for transfers made prior to the start of the classes; and a $25 (+ HST) fee will be charged for transfers made once the first class has taken place.
If for any reason the Ottawa School of Art cancels a course, every attempt will be made to identify an alternative course that will be suitable to the student. If this is not possible, the course fee will be fully refunded, with no administrative charges applied. If, over the duration of a course, a class is cancelled, every attempt will be made to arrange a ‘make up’ class. If this is not possible, the class portion of the course fee will be fully refunded, with no administration fee applied.
NOTE: Student withdrawal, refund, or transfer requests will not be processed by telephone. In many cases, they are handled by fax, using a special form. Refunds will be issued by cheque only; please allow 7 – 14 days for processing.